Reviews

 
 
 
 
  EXCELLENT  
  
 Based on 25 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Alycia Whaley 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I called 911 Restoration because I didn't realize water damage wasn't just a little water on the floor. Little did I know, it was actually under my half bathroom floor tile, my hallway floor tile, my other bathroom floor tile, and had begun to saturate my bedroom carpet and padding. I wasn't aware how bad the damage was until three days later when my carpet was suddenly damp and stinky. After a day of pulling up the damp carpet, attempting to dry and clean it, I realized it was much worse than I had thought, and called 911 Restoration at around nine at night, thinking they would come the next day. Nope! Pat and his team zoomed right over, took moisture readings, and set up dehumidifiers and air scrubbers. He set my expectations with the insurance process, his process, and how long it might take, which is the most important aspect of any contracting and insurance claim. I was never in the dark as to what I should do. He has an entire team who each has dedicated jobs to handle different parts of their process, who communicate with EACH OTHER, so everyone knows what is going on. They take the initiative to contact, update, and advise. We are about to begin the rebuild, and I have all faith that the repairs will be as good and better than what they are replacing. I will actually continue to call them whenever I need something done that I can't do myself!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kristy Geinosky 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
911 restoration is very quick to respond and get the job done asap. Would definitely recommend to anyone!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Timothy Farmer 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great company to work with! Pat and the team are exceptional.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Misty Gamble 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Friendly staff, thorough, got everything completed in a timely manner.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 randy conner 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very prompt and thorough. They were easy to work with. I would use them and recommend them!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Melinda Fifield 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I have worked with 911 Restoration for a year now professionally and they have always been a great company to work with when I needed them. Great response time and they always have our best interest in mind! But recently I have personally seen how their company works hard for their customers to get their homes reconstructed back to a living state and I wouldn’t recommend any other company to do this job! They go above and beyond to make sure their homeowners concerns are being heard and that the work is being completed to their satisfaction within all building standards. They have a great crew on the mitigation side of the company as well as the reconstruction side and you are in the best hands with 911 Restoration!! Special shout out to Eric Barnes and Emily Fifield! These two supervisors are rockstars! ❤️
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Greg Gignilliat 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I was first referred to Joshua by a plumbing/ septic company in Georgia. Joshua has been outstanding from beginning to end and quick as lightning as far as response time and willingness to work with us. We had another company out to pump our septic tank and (repair a field line) however all they did was sabotage the septic system and tear up the yard. When I spoke with Joshua he gave me multiple options for financing as well as a solid game plan to replace the field lines in the back yard. We got approved for financing and as soon as the yard dried out they got started! We now have brand new lines and even upgraded the tank lids for easier service in the future. I am so thankful that we were able to find such a good and honest company to help us out! I would hands down absolutely recommend 911 restoration for any of your home repair needs. I wouldn’t waste time calling anyone else!

Greg Gignilliat
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Brett Carter 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We experienced catastrophic damage to our parent's home due to water damage.  The companies referred by our insurance company declined our request or failed to show when scheduled.  We called 911 Restoration out of desperation and they immediately took care of everything that was needed.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Luke Woods 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We had Septic Issues that backed up in to our house on the day before Christmas Eve. Pat and his guys were there within an hour to clean the sewage and empty our tank. They were professional and explained everything. I appreciate how fast they showed up.
  
 
  
 
 
 
   
 
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At 911 Restoration, your satisfaction is our top priority. Every day, our mission is to provide a Fresh Start for homes and businesses. From water damage emergencies to fire cleanup and mold remediation, we approach every job with professionalism, compassion, and a sense of urgency.

We take immense pride in the positive feedback we receive. Every testimonial tells a story of resilience and restoration—and it’s an honor to play a part in helping you recover.

Here’s What Our Customers Have to Say About Us:

• Fast and Reliable Service
• Compassionate Team During Tough Times
• Attention to Detail and High Standards

Your experience matters to us. If we’ve had the pleasure of assisting you, we invite you to share your thoughts. Your feedback not only helps others find a trusted partner but also inspires us to keep raising the bar.

Thank you for letting us guide you to a Fresh Start.